Last Modified August 9th, 2010

Thank you for being a valued client of GBC (‘GBC’), and visiting our site (‘Site’). Your privacy is important to us, and we respect and protect the privacy of personal information you provide to us. This Privacy Policy is designed to inform you of what information we collect while visiting our site, why we collect the information, and how we use the information. This Privacy Policy is incorporated into our Terms of Service.

When you share personal information with us, you are giving us your permission to collect, use and disclose your information as set forth in the following Privacy Policy. Any questions or concerns regarding our policies can be shared with us via phone at 1-888-436-2753, or email at

GBC will periodically update our Privacy Policy. When a revision is made we will post the latest “revision date” at the top of the page. To stay up to date, we ask that you check our Privacy Policy each time you visit our Site. Your use of our Site constitutes your consent to this Privacy Policy including the latest updates and changes. Changes to the functionality of our Site, and special programs may be offered from time to time, subject to additional or modified privacy rules.

International Transfers

GBC collects information on its Sites, which may be stored in the United States or other countries where GBC, our subsidiaries, affiliates or agents have offices. In using our Site, you consent to the transfer of your information outside of the country. GBC abides by the U.S. Department of Commerce safe harbor framework regarding the collection, use and retention of data from the European Union. By using our web site and providing personal information you consent to the transfer of your information outside of your country. Please be aware that your personal information may be made available, without your knowledge, to the United Stated government or its agencies, or those of any other country where GBC, or our service providers store or process your personal information, if lawfully ordered to do so by that country.

Collection and Use of Information

When browsing our site for content you are not required to disclose any personal information. We may ask you upon entering our site for your zip code in order to locate the closest retail affiliate to your location. When placing an order, making an appointment to visit one of our retail affiliates, speaking to us on the phone, or emailing us we may ask for or you may provide your personal information. You should be aware that we may store all your personal information (written or oral) which we receive. GBC classifies personal information as any information, which may be used to identify you. This includes but may not be limited to your first and last name, physical address, billing address, email address, and any associated information. GBC may also keep a record of your purchases, gender, occupation, birthday, marital status, anniversary, interests, phone numbers, credit card information, and bank and routing number. GBC may combine this information with data that is publicly available as well as from our partners, affiliates and other third parties.

Use of Your Personal Information

GBC will use the personal information you provide us to facilitate your purchase, provide services, confirm and track your order, answer your questions and requests, prevent and detect fraud, improve our Site marketing and product offerings, identify your product and service preferences, better understand the demographics and preferences of our customers, and contact you via email, postal mail or phone regarding products and services GBC or are partners and affiliates believe may be of interest to you.

When browsing our Site, we offer the ability for you to refer a friend to us, or forward product information to them. When providing this functionality we request the email address of both you and your friend. This personal information will be used as outlined in our Privacy Policy.

3rd Party Disclosure

GBC will not sell information you provide to us whether public or private. In certain circumstances GBC may share your information with trusted service providers, partners, and affiliates who perform services on our behalf, including: shipping, payment processing, data storage/management, web hosting, web analytics, fulfillment, assembly, marketing, mailing, emailing etc.

We may, and you authorize us to use and disclose any information, including personal information deemed necessary at our sole discretion to comply with applicable laws, regulations and government requests. Your information may also be used to investigate, prevent or take action regarding illegal activities, suspected fraud, or potential threats to the physical safety of others. GBC at our sole discretion may also share your personal information with other companies and organizations to prevent credit fraud and reduce our risk as well as to enforce any agreements we have with you. GBC may also disclose Your personal information as part of any merger, sale of company assets or acquisition, as well as in the event of an insolvency, bankruptcy or receivership, in which personal information would be transferred as one of the business assets of the Company.

Anonymous Information:In order to use your information for analysis internally and otherwise at our sole discretion, we may use your information void of any identifying information (such as your name), which makes it personally identifiable to you.

Comments:Comments, feedback, testimonials, and other information, which helps GBC to improve its offerings, is valued. By making these submissions to GBC, you assign your rights in the submissions to us, as described in the "Submissions" section of our Terms and Conditions page.

Other Uses of Your Information

IP Address. When visiting, GBC collects your IP address. This information is used to among other things, diagnose problems with our computer hardware, administer and fine-tune our server, and as part of our web analytics. Your IP address may also be by our credit card gateway in combination with your personal information to prevent fraud or abuse.

Data Collection Devices, such as Cookies and Web Beacons. In some instances, GBC may collect data through cookies, web logs, and other monitoring technologies to enhance your browsing and shopping experience on our web site. "Cookies" are small pieces of information that are stored by your browser on your computer's hard drive to collect information about your activities on our web site. Web beacons are small strings of code placed on a web page or within an email for the purpose of transferring information.

Cookies and web beacons are used to deliver advertising, improve and measure our sites usability, track visits from our affiliates and partners, gauge the effectiveness and performance of our web site, improve our marketing, learn how our customers use the Site, estimate our web traffic, and deliver services along with our partners. This information may include total visitors to the site, pages viewed, unique visitors, time spent on our Site and on certain pages as well as other similar data.

Third parties may be authorized to use cookies, web beacons and other monitoring methods to compile information about the use and interaction with their advertisements or elements that appear on our Site.

You may always decline cookies within your browser preferences. By declining cookies you may limit your use of certain features on our Site.

Children under 13

GBC does not knowingly collect personal information from children under the age of 13. If we learn that we have collected personally identifiable information from a child under the age of 13, we will delete that data from our systems. Please visit the FTC's web site at for tips on protecting children's privacy online.


Our Web site may provide links to other third-party Web sites, which are outside our control and the scope of this Privacy Policy. We encourage you to review the privacy policies posted on these (and all) Web sites.

Private Information Security

GBC works hard to protect all personal identifiable information you share with us. In doing so we utilize physical and electronic security methods, as well as procedures, and internal policies to help protect your personal and identifiable information from unauthorized use and access. Sensitive personal information such as credit card and banking information is transferred over the Internet protected by SSL encryption technology. For your safety and protection, your credit card information is not stored on our servers. Our payment gateway provider, (Paypal), keeps this information encrypted and secure on your behalf. While GBC strives to protect your personal information once it is received, you should be aware that no data transmission over the Internet or any public network is guaranteed to be 100% safe and secure. As such we cannot guarantee or warrant the security of any personal information you disclose or transmit to us.

Accessing and Updating Your Private Information

If you would like to access, change, correct or delete any personally identifiable information that you share with us, we will gladly provide you a means to do so (to the extent provided by law). To request access, change correction or deletion of your personal information you may send an email to or call us at 888-436-2753.

Email Usage and Other Communication / Opt-Out

GBC wants to communicate with you but only if you want to continue your relationship with us.

To stop receiving email promotions from us you may select the “unsubscribe” link on our communications, follow the instructions on our subscription status page, or write to our customer service department at Gembrooke Creations, 150 JFK Parkway, Suite 100 Short Hills NJ, 07078. To stop receiving phone promotions from us you must tell us when you are called or send a postal request. If you wish to stop receiving postal promotions from us, you must send us a postal request.

Opting out of communication with us does not affect our communications with you via telephone or email related to your orders with us. It also does not affect our use of your non-personally identifiable information.

Your California Privacy Rights

If you are a California resident and would like a copy of our notice describing what categories of personal information we share with third parties or corporate affiliates for their direct marketing purposes and the names and addresses of the third parties and affiliates that received your information in the past year, please submit a written request to the following address: Gembrooke Creations Customer Service at 150 JFK Parkway, Suite 100; attn: California Privacy. Please allow up to 30 days for us to process your request. You may submit such a request once per year.